Global Framework, Regional Focus
Introduction
The Global Principles for Regional Operations define how Artisan Furniture coordinates its worldwide business across six key jurisdictions: the United States, Canada, the United Kingdom, the European Union, Australia, and India.
Each region operates autonomously yet remains aligned with a shared ethos of inclusivity, transparency, and operational excellence. This master document serves as a high-level overview within the Compliance and Policy Hub, linking directly to each region’s dedicated principles document.
It offers a unified understanding of how our global operations function — connecting fulfilment, catalogue management, trade engagement, and digital integration across continents.
- Accessibility Statement
- API/Data Syncing 🟣⚫
- Assembly Policy
- B2B Warranty
- Base Camp ⚫
- Community Charter 🟡⚫
- Content Stiudio ⚫
- Content Stiudio
- Customer Services (Country Option) 🟡⚫
- Delivery & Surcharges ⚪⚫
- Dropship & On-Demand ⚫
- Dropship Glossary ⚫
- Dropship Program ⚫
- Dropship Pros & Cons ⚫
- E - Commerce 🟣⚫
- Eco Sustainability 🟢⚫
- Escalation Procedure 🟡🔴
- Fulfilment Program ⚫
- GenZ Furniture ⚫
- GenZ Story ⚫
- Global Framework ⚫
- Global Pricing
- Hybrid Whoesale Program ⚫
- Interior Projects ⚪⚫
- IP Digital Assets
- Mango Wood Ageing ⚪🟢
- No RRP Policy ⚫🔵
- Packaging Returns
- Plant a Tree 🟢⚫
- Policy Incorporation Framework 🔵⚫
- Product Categorisation
- Replacement Parts Guide ⚪
- Reseller Fit Guide
- Reseller Growth 🟡⚫
- Reseller Guidance
- Reseller Invoicing ⚫
- Smart Talk 🟡⚫
- Supplier Registration ⚫
- Sustainability Governance
- Swatch Guidance ⚪
- Timber White ITW ⚫
- Trade Programe ⚫
- Virtual Assistant 🟣⚫
- Wholesale Programe ⚫
- Work Framework ⚫
- Account Security 🔵🔴
- B2B & B2C 🔵⚫
- Cancellation Policy 🔵🔴
- Chargeback Policy 🔵🔴
- Compliance Playbook 🔵🔴
- Content Usage Policy 🔵
- Cookie Policy 🔵
- CTPAT Statement 🔵
- Digital Products Returns Policy 🔵🔴
- Engagement Framework 🟡🔵
- Ethical AI 🟣🔵
- Methyl Bromide Dossier 🟢🔵
- Modern Slavery Policy 🟢🔵🔴
- Our Accrediation 🟢🔵
- pEPR Framework 🟢🔵
- Privacy Policy 🔵🔴
- Protecting Employees 🟢🔵
- Reseller Guidence 🟡🔵
- Reseller Restrictions 🔵🔴
- Reseller Tax Guidance 🔵
- Returns Policy 🔵🔴
- SBTi Commitment 🟢🔵
- Social & Environmental 🟢🔵
- Sustainability 🟢🔵
- Terms & Condition 🔵🔴
- Transit Impact Policy 🟢🔵
- Wholesale Returns 🔵🔴
- Wood Movement Advisory 🟢🔵
1. North America
United States of America
The United States anchors our North American expansion and represents the most extensive operational landscape in the network. The '50 Principles for 50 States' document outlines a comprehensive state-by-state structure that defines our approach to fulfilment, reseller participation, and platform integration.
These principles highlight our commitment to operational inclusivity and scalability across all 50 states.
For full details, visit www.artisanfurniture.us.
Canada
Canada forms the second pillar of our North American operations. The '10 Principles for 10 Provinces' document sets out a Canada-first model rooted in inclusivity, sustainability, and equality of access, with free delivery from our Brampton, Ontario fulfilment centre to all ten provinces. This framework combines artisanal craftsmanship from Jaipur with Canadian values of fairness and community-driven commerce. For full details, visit www.artisanfurniture.ca.
2. Europe
United Kingdom
The United Kingdom serves as the flagship headquarters of Artisan Furniture’s transatlantic operations. The UK document — 'Four Nations, Unlimited Advantages' — defines our foundational principles through four strategic pillars: Catalogue Leadership, SaaS Infrastructure, Global Shipping, and Commercial Simplicity. From Westminster HQ and the Ipswich fulfilment hub, the UK functions as the command centre for international strategy, compliance, and innovation. For full details, visit www.artisanfurniture.net.
European Union
The European Union operates under a dual-hub structure with fulfilment centres in Magdeburg, Germany, and Madrid, Spain. The '27 Principles for 27 Nations' document defines our approach to pan-European operations under the OSS (One-Stop-Shop) framework. These principles ensure tax alignment, operational efficiency, and seamless cross-border distribution throughout the European Union. For full details, visit www.artisanfurniture.eu.
3. Australasia
Australia
Australia represents the expansion of our Southern Hemisphere operations. The '8 Principles for 8 States and Territories' document defines a unified model for sustainable, nationwide fulfilment, with operations centred at our Melbourne fulfilment hub. These principles highlight GST compliance, sustainability, and equal access for all resellers and trade partners across the continent. For full details, visit www.artisanfurniture.au.
India
India serves as the manufacturing and operational cornerstone of the Artisan Furniture global network. The '28 States and 8 Union Territories — Artisan Furniture’s India-First Vision' document outlines how India powers all five international fulfilment centres — Ipswich (UK), Fairview and Compton (USA), Brampton (Canada), Magdeburg and Madrid (EU), and Melbourne (Australia) — under a single Make-in-India, sell-to-the-world model. It combines sustainable manufacturing (SMETA, GMP, B Corp), compliant timber sourcing (VRIKSH, EUDR/EUTR, Lacey Act), artisan-led production in Jaipur, and a dual path for export and domestic trade/B2B/B2C operations within India. For full details, visit www.artisanfurniture.in.
Conclusion
The Global Principles for Regional Operations connect six dynamic regions into one unified, ethical, and technology-driven ecosystem. Each regional framework reflects the same foundation of trust, craftsmanship, and transparency while adapting to local market realities.
Together, these regional frameworks create a seamless transatlantic and transpacific partnership that upholds the spirit of Artisan Furniture — one brand, one vision, one global network.
Published January 2026 | Effective from January 2026 until Superseded or Amended