Artisan Furniture

Australia Reseller Guidance on Sale of Goods & Services (B2B Only)

Introduction

This Australia‑specific guidance explains how Australian sale‑of‑goods and consumer law interacts with B2B contracts, clarifies which consumer protections do not apply, and sets out what resellers can expect from Artisan Furniture. It is explanatory, not contractual; our formal terms of trade are issued separately.

Why This Guidance Matters

Australia’s legal system provides strong consumer protections under the Australian Consumer Law (ACL), as well as state and territory Sale of Goods Acts. Because Artisan Furniture sells only to resellers for resale, most consumer guarantees under the ACL do not apply to our sales. Instead, our contracts are governed by commercial law, B2B sale of goods frameworks, and our agreed terms. This guidance ensures resellers understand the distinction and are clear on their responsibilities in managing consumer rights in their own markets.

Consumer Laws That Do Not Apply

The following consumer protections under the ACL do not apply to Artisan Furniture’s B2B sales:

• Consumer guarantees under the ACL: while broad, these generally exclude goods acquired for resupply or for use in production/repair.
• Cooling‑off rights provided to consumers in certain contracts: not applicable to B2B wholesale transactions.
• Retail‑level remedies such as automatic replacement/refund policies.

Resellers should note that they may need to provide ACL consumer guarantees to their own customers, but these do not extend back to Artisan Furniture.

Australian Legal Framework in a B2B Context

Key frameworks for B2B trade in Australia are:

• State and territory Sale of Goods Acts: imply terms of title, description, correspondence with sample, merchantable quality, and fitness for purpose.
• ACL definitions: specifically exclude goods acquired for resupply from the definition of ‘consumer’ purchases.
• Contract law: provides freedom for parties to agree limitations or exclusions in B2B transactions.

In practice, this means Artisan Furniture’s resellers receive the benefit of implied commercial terms but cannot rely on consumer‑only guarantees under the ACL.

What You Can Expect from Artisan Furniture

As an Australian reseller, you can expect that:

• Goods will match their description and agreed specifications.
• Goods will be of merchantable quality for commercial resale.
• Proper title will be transferred, free of undisclosed encumbrances.
• Deliveries will be fulfilled from our Sydney hub efficiently and securely.
• Proven defects or non‑conformities, when notified promptly with evidence, will be addressed fairly (through repair, replacement, or credit).

What We Expect from Australian Resellers

As our trade partner in Australia, you are expected to:

• Manage your own obligations under the ACL towards end‑consumers.
• Handle consumer guarantee claims and ‘change‑of‑mind’ returns directly; these do not apply between you and Artisan Furniture.
• Accurately represent our products using the information we provide.
• Raise product issues promptly, with supporting evidence, so they can be resolved efficiently.
• Comply with agreed commercial terms, including timely payment and adherence to delivery arrangements.

Conclusion

This Australia‑specific reseller guidance clarifies the legal context for our B2B sales. It explains which consumer protections do not apply to Artisan Furniture, while confirming the commercial protections available to resellers. It also sets out mutual expectations for a fair and transparent partnership. This is explanatory only; binding contractual terms will be provided separately. By understanding this framework, Australian resellers can confidently manage their obligations to end‑consumers while partnering with Artisan Furniture.