Operations
Day-to-day operational policies, deliveries and quality.
After Care
Protect your investment and ensure client satisfaction with professional care guidelines for our solid wood collections. These universal instructions help maintain the durability and artisan beauty of every piece.
Compliance Playbook
Gain a competitive edge with our global compliance playbook, ensuring every piece meets rigorous international safety and ethical standards. We simplify your risk management through B Corp certified governance.
CTPAT Compliance Statement
Ensure a secure and uninterrupted supply chain with our CTPAT-compliant logistics. Our vertically integrated manufacturing and rigorous container integrity protocols offer resellers total peace of mind and reliability.
Declaration for treated timber / finished furniture
Access detailed safety declarations and compliance data for our treated timber collections. We ensure all furniture meets UK and EU BPR standards through rigorous sealing processes and ethical manufacturing.
Deliveries and Surcharges
Access a globally standardised delivery framework designed for the trade. Enjoy free mainland shipping across major markets alongside transparent, competitive rates for remote and international regions.
Good Manufacturing Practice (GMP) at Artisan Furniture
Ensure long-term supply chain reliability through our GMP-aligned production. Our audited manufacturing systems provide trade partners with consistent quality, full traceability, and global operational excellence.
Lorry Delivery
Streamline high-volume orders with our premium lorry delivery service, designed to reduce handling and environmental impact. Qualify for direct-to-door bulk shipping across global hubs to enhance your logistics efficiency.
Methyl Bromide Compliance Dossier
Ensure regulatory compliance and cargo safety with clear protocols on methyl bromide fumigation. This dossier confirms all products remain residue-free and trade-ready through accredited international safety standards.
Methyl Bromide Dossier
Ensure international compliance with our comprehensive methyl bromide safety dossier. We guarantee chemical-free furniture through accredited container protocols, providing trade partners with full peace of mind.
Original Packaging Returns Policy
Ensure a seamless returns process by maintaining the original product packaging for all B2B orders. This universal policy protects your trade account with clear guidelines on traceability, insurance, and collection.
Preventing Infestation
Ensure inventory integrity with our science-led Three-Tier Fumigation Protocol. We combine deep timber sterilization and sealed-chamber treatments to deliver biologically neutral furniture that meets global standards.
Quality Control
Ensure consistent excellence with our multi-stage quality protocol. From moisture-controlled timber to structural load testing, we deliver durable, handcrafted furniture ready for global retail markets.
Secure Packaging
Deliver furniture with confidence using our ISTA-certified Packaging 3.0 Standard. From 7-ply cartons to reinforced corners, our engineered protection minimizes transit damage for reliable global delivery.
Wasted Delivery
Artisan Furniture provides free delivery across global regions to support flexible trade ordering. This overview outlines the wasted delivery policy, ensuring fair logistics practices for all retail partners.
Worldwide Deliveries
Access artisanal furniture worldwide through our streamlined trade programme, featuring DDP shipping from regional hubs and no MOQ. Benefit from ethically sourced designs with clear duty rules and zero air-freight.