Deliveries and Surcharges
Introduction
Artisan Furniture operates a globally standardised delivery framework, balancing free mainland delivery within regions of fulfilment while applying reasonable surcharges for remote destinations, international zones, or areas requiring special handling.
Although the core delivery principle is uniform across all markets, the actual cost structure varies depending on factors such as:
- Distance from fulfilment centre to last-mile delivery.
- Courier partner rates (e.g., DHL, FedEx, UPS, Delivery, Pallet ways, Team Global Express).
- Mode of transport — air, road, or combined logistics.
- Product weight, size, and packaging dimensions.
- Delivery speed and service tier (standard, express, or freight).
This matrix evolves dynamically, governed by courier tariffs and regional logistics parameters. The intent remains consistent: to offer free, reliable, and predictable mainland delivery wherever we maintain a physical fulfilment presence.
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1. North America
United States of America
Artisan Furniture offers free delivery to all 48 mainland states of the United States. Surcharges apply to Hawaii and Alaska, based on courier and shipping distance, as well as to remote or high-freight ZIP codes where carrier costs exceed standard thresholds. Deliveries are fulfilled from our East Coast and West Coast fulfilment centres — Fairview, New Jersey and Compton, California — ensuring efficient coverage nationwide. For full delivery terms and current surcharges, visit www.artisanfurniture.us.
Canada
All 10 Canadian provinces benefit from free nationwide delivery through our fulfilment hub in Brampton, Ontario. This policy reflects our commitment to inclusivity and equal access for all resellers across Canada. For any exceptional delivery locations (e.g., remote northern communities or offshore islands), additional surcharges may apply based on carrier availability. For complete information, visit www.artisanfurniture.ca.
2. Europe
United Kingdom
Deliveries within mainland UK are free of charge for all standard orders. Surcharges apply to offshore or distant regions (e.g., Northern Ireland, Scottish Highlands, Isle of Man, Channel Islands), as well as to international deliveries dispatched from the UK to non-EU destinations under DDP (Delivered Duty Paid) or standard international freight terms. The UK’s fulfilment hub in Ipswich ensures fast dispatches, and global deliveries are managed from this location. For details, visit www.artisanfurniture.net.
European Union
Artisan Furniture maintains EU fulfilment centres in Magdeburg, Germany, and Madrid, Spain, enabling free intra-country delivery and efficient cross-border coverage. Germany: Free delivery across all 16 federal states (Bundesländer). Spain: Free delivery across all autonomous communities and mainland regions. Other EU States: Surcharges apply for deliveries to the remaining 25 EU nations, based on courier distance, local customs, and carrier charges. For the complete list of applicable surcharges, visit www.artisanfurniture.eu.
3. Australasia
Australia
All metropolitan and mainland areas of Australia enjoy free standard delivery through our Melbourne fulfilment centre. Surcharges may apply to remote or regional areas outside major cities and to locations requiring air or freight transport to access. For the latest delivery policies and coverage zones, visit www.artisanfurniture.au.
India
India operates under a “One Nation, One Rate” policy — offering free delivery across all 28 states and 8 union territories as a tribute to the Make-in-India initiative. This uniform delivery principle supports both trade and retail orders, ensuring that handcrafted Indian furniture reaches every corner of the nation without logistical disparity. Shipments are managed through an integrated network of Blue Dart, Delhivery, and regional partners, ensuring national coverage and reliability. For detailed regional logistics terms, visit www.artisanfurniture.in.
Conclusion
Across continents, the delivery and surcharge policy remains guided by fairness, clarity, and accessibility. Artisan Furniture’s logistics model is designed to uphold customer trust by keeping delivery terms transparent, simple, and regionally fair.
While specific courier costs and surcharges may vary, the underlying commitment stays unchanged: mainland delivery remains free, sustainable, and dependable wherever we operate fulfilment centres.
Published January 2026 | Effective from January 2026 until Superseded or Amended