Secure Packaging
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1. Universal Packaging Standard
All Artisan Furniture products are packaged at source in Jaipur, India, our community-driven and Forbes-featured factory. This ensures consistency, quality, and compliance across our entire supply chain.
The same Packaging 3.0 Standard is applied for:
- Deliveries within India directly from Jaipur, and
- All exports worldwide routed via our six fulfilment centres:
Ipswich, United Kingdom
UK & worldwide deliveries (excluding EU)
Fairview, NJ & Compton, CA, USA
United States deliveries
Magdeburg (DE), Madrid (ES)
European Union deliveries
Brampton, Canada
Canadian deliveries
Melbourne
Australian deliveries
Jaipur, India
Indian deliveries
This packaging system is universal, designed to withstand long-haul sea freight, multiple handling stages, and last-mile delivery — ensuring your order arrives securely anywhere in the world, including domestic India.
2. Packaging Components
Interlocks
- Interlocks applied on doors and drawers.
- Protection added to knobs where required.
Wrapping
- Entire product wrapped in thick craft paper for abrasion resistance.
High-Density Corners
- Applied on every edge of the product.
- Provides safety and structural integrity as part of drop test compliance.
Thermocol & Corrugation
- Thermocol corners with an added corrugated sheet layer.
- Additional thermocol blocks placed every 10–12 inches around edges.
- A top thermocol block applied for further protection.
Strong Cardboard Support
- Reinforced cardboard applied along every edge.
- Maintains packaging structure and protects corners during impact.
3. Packaging & Compliance
Our packaging is designed to balance protection and sustainability. More than 95% of the materials used — corrugated cardboard, paper, and fillers — are recyclable. Around 5% consists of expanded polystyrene (EPS) corner protectors, which provide critical impact resistance for safe delivery. While EPS is not biodegradable, it is compliant with EU/UK REACH chemical safety requirements and the EU Packaging Waste Directive / Australian Packaging Covenant rules. It contains no intentionally added PFAS, phthalates, flame retardants, or heavy metals. We are actively trialing recyclable alternatives such as molded pulp and honeycomb board to further reduce non-recyclable content.
4. Fragile Product Protocol
- Fragile items (e.g., mirror frames, bone inlay, glass) are double-boxed.
- Extra thermocol padding applied directly to fragile areas.
5. Drop Test & Mail Order Compliance
- All products undergo a drop test to confirm compliance with global mail-order standards.
- Products are placed on a platform with secure interlocking — ensuring any drop impact hits the protective outer box first.
6. Box Specifications
- Products are packed in 7-ply strong corrugated cartons.
- Final stage includes taping, strapping, and labelling.
- Heavier items are placed in higher-density corrugated boxes.
7. Hardware & Knock-Down Products
Hardware for Soft Assembly
- Hardware placed in a sealed plastic bag, wrapped in Styrofoam.
- A red ribbon marker is attached for easy identification.
Knock-Down Products
- Legs wrapped in thick craft paper and Styrofoam on the feet.
- Packed in a separate box within the master carton.
8. Labelling Standards
To support our global footprint and comply with local market regulations, we provide market-specific labelling:
- United Kingdom, United States, Australia: Labels in English only.
- Canada: Bilingual labels in English and French, complying with Canadian standards.
- European Union (Germany hub): Dual labelling in English and German, meeting EU and German packaging laws.
- European Union (Spain hub): Dual labelling in English and Spanish, meeting EU and Spanish packaging laws.
All labels include handling instructions, SKU identifiers, barcodes, and safety symbols where required.
9. Why This Matters
By applying this universal packaging and labelling standard:
- Every product leaving Jaipur — whether for delivery within India or export — is packaged to withstand intercontinental journeys.
- Fulfilment centres in UK, EU, US, Canada, and Australia receive goods already packed to the highest specification.
- This protects the craftsmanship of our artisans, ensures compliance with international regulations, reduces transit damages, and upholds customer trust.
- Our process reflects our sustainability commitments: plastic-free packaging, reduced carbon miles, and consistent quality from the forest floor to the customer’s door.
Published January 2026 | Effective from January 2026 until Superseded or Amended